Client Success

Client sentiment and client-facing activity.

OwnerRiley Nguyen
No PM source
Department Goalsfrom Goals · 3
Open Goals
  • $4,000 MRR from existing upgrades
    Yearly · 2026 · Tony · $4k MRR
    On track
  • Churn < 5% (<$1k/m)
    Yearly · 2026 · Tony · <5%
    On track
  • $1k MRR from upgrades
    Quarterly · Q2 2026 · Tony · $1k MRR
    On track
Quarterly Rocksfrom Leadership · 0
Open Leadership
No rocks assigned to Client Success this quarter. Assign one.
Client Sentiment
Good
Overall
  • Great62%
  • Good22%
  • Neutral11%
  • Poor5%
Client-Facing Activity
  • Client Meetings Recorded41
  • Client Emails Recorded312
  • Slack Messages Recorded1,840